FRequently Asked Questions

  1. Q: What is Mooshicar?
    A: Mooshicar Sdn Bhd offers hassle-free car replacement services.

  2. Q: What is car replacement?
    A: MOOSHCAR ensures you have a vehicle to use in case of an accident or theft. We provide a replacement car for the duration of your subscription.

  3. Q: Do we need to pay every time we meet an accident?
    A: A refundable deposit of RM1,000 is collected upon receiving the replacement car. Damages to the replacement car incur charges.

  4. Q: Can I customize my car replacement plan?
    A: Yes, MOOSHICAR offers flexible plans to suit your needs, with options for 5-day, 10-day, and 20-day plans.

  5. *Q: Can I upgrade to a higher-tier plan during my subscription period?
    A: Yes, you can upgrade your plan anytime to better suit your needs.

  6. *Q: What happens if my car is undergoing repairs for an extended period?
    A: You can rent a car with MOOSHICAR at a discounted rate during your subscription period if your car repair takes longer than expected.

  7. Q: Will I receive a car similar to mine?
    A: Currently, we provide Malaysian-made cars less than 7 years old, good condition and meeting safety standards.

  8. Q: Are there any limitations on the mileage or usage of the replacement car?
    A: No, there are no mileage restrictions during your subscription period.

  9. *Q: What if I need a replacement car for reasons other than an accident or theft?
    A: Our program primarily covers accidents and theft.

  10. *Q: Can I cancel my subscription at any time?
    A: Yes, but cancellation without a refund is applicable. You can choose to switch to another car.

  11. *Q: Is there an age restriction for drivers using the replacement car?
    A: Drivers must be at least 18 years old with a valid license.

  12. **Q: Will my replacement car come with insurance coverage?
    A: Yes, all replacement cars come with comprehensive insurance coverage for your peace of mind.

  13. Q: When can I make a claim?
    A: Claims can be made after a 10-day cooling-off period from the date of payment.

  14. *Q: How quickly can I get a replacement car?
    A: You can collect your replacement car within 24 hours after submitting the police report, minimizing disruption to your daily routine.

  15. Q: What types of cars are eligible?
    A: This program is open to Malaysia-registered cars under 15 years old.

  16. Q: How do we collect the car?
    A: Collect your replacement car within 24 hours after submitting the police report. Collection centres include Allianz and Zurich General Insurance offices and MOOSHICAR offices nationwide.

  17. Q: Can I get a replacement car if the accident happens outstation?
    A: Yes, you can collect your replacement car anywhere in Peninsula Malaysia. Inform MOOSHICAR of the incident and submit the police report. Replacement cars are available at designated collection centres.

  18. *Q: What if I need the replacement car for longer than initially planned?
    A: You can rent the car with MOOSHICAR with discounted price during the subscription period.

  19. *Q: Can I transfer my subscription to another person or vehicle?
    A: Yes, with a RM15 transfer fee, subscribers can transfer their subscription to another person or vehicle.

  20. Q: How do we return the car? Can I return it to a different branch?
    A: We have branches nationwide. Contact MOOSHICAR to arrange the return, even if you collect the car in one city and need to return it to another.

  21. *Q: Can I sign up for the program after an accident?
    A: To access our car replacement services, you must be a subscriber before any incidents occur. Subscribe now for instant peace of mind!

  22. *Q: How has MOOSHICAR helped customers in emergency situations?
    A: Hear first-hand from our satisfied customers who've faced accidents or thefts. Their testimonials speak volumes about the prompt replacement car service provided by MOOSHICAR. Check them out [Testimonial] and discover how we can be there for you in times of need.

  23. *Q: How does MOOSHICAR contribute to road safety?
    A: MOOSHICAR boosts road safety by offering quick access to replacement vehicles. This encourages responsible driving and prompt accident reporting, fostering a safer driving culture.

  24. *Q: Can I use the car replacement service multiple times?
    A: Yes, there's no limit during your subscription.

  25. *Q: What sets MOOSHICAR apart from traditional car insurance?
    A: Unlike traditional car insurance, MOOSHICAR focuses solely in replacement vehicles, guaranteeing you a ride after an accident or theft.



Vision and Mission

A highly ethical and professional business organization specializing in the efficient and reliable provision of temporary personal vehicle

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To provide immediate replacement of vehicles and reliable assistance to car owners needing temporary vehicle replacement when their vehicles are

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Mooshicar Sdn. Bhd. has been in partnership with us since year 2008 in the areas of car replacement under our Enhanced Road Warriors.

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Vehicle Collection

Kuala Lumpur

Fajar Mega Travel & Tours Sdn Bhd
No. 7, Jalan Yap Kwan Seng, 50450 Kuala Lumpur
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Mooshicar Sdn Bhd
B-2112, Tingkat 1, Jln Sekilau 4, Bkt Sekilau, Penang
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Mooshicar Sdn Bhd
10A,Jln Harmonium 65,21/9 Taman Desa Tebrau, Johor
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Kinabalu Rent a Car
Lot 3.52, Karamunsing Complex, Kota Kinabalu, Sabah
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Syarikat Motor Peak Lik Wong Sdn Bhd
K-2, Sri Mariamman Lane, Sungai Pari, 30200 Ipoh
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Other Centres

All Allianz Main State Offices
All Zurich Main State Offices
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Our Success Transformation Story


Mooshicar Sdn Bhd. is supported by network of companies foremost of which Fajar Mega Travel & Tours Sdn Bhd (FMT CAR RENTAL ) with a fleet of more than 250 cars. The company was formed as a result of extensive market research, costing, analysis and after adopting a holistic approach to the solution of the problems faced by accident and theft victims.

General Information

We are proud to say that our efficiency and effectiveness is reflected in the testimonials of our satisfied members / participants some of whom have benefited under our Car Replacement Programmes. The cost is negligible in comparison to the service rendered. The objective of the company is based on several real life case studies undertaken by the company

Mooshicar Sdn. Bhd.

We are Providing great Services

We are proud to say that our efficiency and effectiveness is reflected in the testimonials of our satisfied members / participants who have participated in our program, The cost is negligible in comparison to the service provided.


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